Troubleshooting

This section describes some of the most frequently asked questions and problems with their solutions. Contact techsupport@epec.fi for help with any other questions.

 

Control units and hardware

Control Unit is not responding / constantly rebootingControl Unit is not responding / constantly rebooting

 

 

 

Control Unit LED is blinking red or G_SystemOk is FALSEControl Unit LED is blinking red or G_SystemOk is FALSE

 

 

Sensor with current signal (mA) is not workingSensor with current signal (mA) is not working

 

 

Voltage controlled valve (PVG32) is not workingVoltage controlled valve (PVG32) is not working

Check that the output pin's (connected to valve) resistance is 10 kΩ. Resistance is 10 kΩ in HW revisions 3724DX and 4602B01. Check the HW revision using Epec CANmoon software. See also the products technical manual (available in Epec extranet).

 

 

 

 

 

 

 

Communication

CANopen in CAN2 is not workingCANopen in CAN2 is not working

 

 

Connection to CAN bus is not workingConnection to CAN bus is not working

 

 

J1939: engine does not respond correctly to the RPM requestJ1939: engine does not respond correctly to the RPM request

 

 

 

 

 

Problems with CAN communication in CODESYS 2.3Problems with CAN communication in CODESYS 2.3

Supported platforms CODESYS 2.3.

 

Check that the gateway's DLL files are in the correct location:

or

 

 

 

 

Logging in with CODESYS requires CODESYS node-ID, duplicate node-IDs are not allowed.

 

 

Slave communication is not workingSlave communication is not working

 

 

 

 

Libraries

ProportionalValveControl library is not responding to control valueProportionalValveControl library is not responding to control value

 

 

The o_ControlSignal output of JoystickCalibrationAndDiagnostic library returns zeroThe o_ControlSignal output of JoystickCalibrationAndDiagnostic library returns zero

 

 

 

 

CODESYS/System

3000/4000 series' Create boot project gives an error message3000/4000 series' Create boot project gives an error message

 

 

CODESYS 2.3 targets are not foundCODESYS 2.3 targets are not found

   

Device descriptions or libraries are not foundDevice descriptions or libraries are not found

 

 

 

Problems in removing targets with CODESYS 2.3 install target programProblems in removing targets with CODESYS 2.3 install target program

Supported platforms CODESYS 2.3.

 

If there are problems in target deleting, the old targets can be removed from Windows' registers. Problems can be for example corrupted Windows' file paths.

The installed targets can be found in Windows' registry keys as follows:

 

 

Name of the register key

32 bit

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\AutomationAlliance\

64 bit

HKEY_LOCAL_MACHINE\SOFTWARE\AutomationAlliance\

 

 

Deleting targets from here removes them from the CODESYS target list. Removing a target in register doesn’t remove the files which are installed to the computer. Before removing a registry entry, check under the entry to which folder the target files, libraries and helps are installed for current target and remove them if necessary (entry Location).

 

 

 

 

 

 

CODESYS build gives an error message ”Maximum number of POUs is exceeded! Compile is aborted”CODESYS build gives an error message ”Maximum number of POUs is exceeded! Compile is aborted”

 

or

 

 

 

 

 

3000/4000 series debugging is not working3000/4000 series debugging is not working

To use CODESYS debug functionality, set the target settings so that PLCopen application is run from RAM. If the application is run from flash, debugging can be done one POU at a time if the POU size is under 4 kBytes. For more information, see 3724 Target Settings for Memory Layout and 3606/4602 Target Settings for Memory Layout.

 

 

 

 

CODESYS 2.3 gateway disconnection problems when using 3000/4000 series with block transferCODESYS 2.3 gateway disconnection problems when using 3000/4000 series with block transfer

SDO block transfer can be used with CODESYS 2.3 IDE to download an application faster.

However, block transfer has problems in 3000/4000 series units when using CODESYS online monitoring (the project stays online for a while but then disconnects).

 

It is recommended to use CODESYS IDE's block transfer only for application download and then turn block transfer OFF when using CODESYS online monitoring.

 

Block transfer setting can be changed from Online > Communication Parameters... > Enable BlockTransfer.

 

 

 

 

 

 

 

 

 

 

Source file topic000796.htm

Last updated 21-Feb-2025