The manufacturer does not assume any responsibility for the products being fit for any particular purpose, unless otherwise expressly stated in writing by the manufacturer.
The manufacturer gives the warranty of twelve (12) months to the products and thereto related firmware from commissioning or eighteen (18) months from the date of delivery of the products which ever occurs first.
The manufacturer is during the warranty period responsible for defects in the products and thereto related firmware resulting from faults in material, design or workmanship. The manufacturer’s only obligation under this warranty is to, at its sole discretion, either to replace the products and/or thereto related firmware or to repair the defective products. The manufacturer shall, at its sole option, repair the products at its manufactory in Seinäjoki, Finland.
The warranty does not cover any costs related to removing or fastening of devices related to the products. Neither does the warranty cover the expenses of sending devices to or from the manufacturer for repairs. The warranty does not cover possible expenses relating to travelling, accommodation, daily benefits, etc. of installers.
The warranty becomes null and void if the buyer and/or a third party alters the products or the firmware in any way or if they are not used in accordance with the Manufacturer’s operating instructions.
All claims with respect to defects in the products shall be made to the manufacturer without delay and no later than on the seventh (7th) day after the defect has been or should have been discovered by the buyer. The manufacturer strives to reply to the claim in writing within two (2) weeks from the receipt of the claim. The buyer shall attach to the claim a possible error report or equivalent explanation of the grounds for the claim.
The manufacturer gives no other warranties whatsoever for the products than the warranty set out in this section and thus the warranty given in this section sets forth the warranty given by the manufacturer in its entirety.